Policies

The following policies apply to all workshops and gifts provided by Fabric Sewn Beautiful. If you have any questions relating to these policies, please email: tara@fabricsewnbeautiful.co.uk

Allergy Disclaimer

All products and workshops at Fabric Sewn Beautiful contain natural dried lavender. While lavender is known for its calming properties, some individuals may have sensitivities or allergies to lavender. If you or the recipient have known allergies, please check before purchasing or booking a workshop. I recommend consulting a healthcare professional if you have concerns about sensitivity to lavender. 

Fabric Sewn Beautiful is not responsible for any allergic reactions or sensitivities that may occur. 

A signed disclaimer form must be completed prior to the session. By signing, you confirm that: 

• You understand lavender will be used and take full responsibility for any reactions. 

Purchase of any gifts means you take full responsibility for any reactions that may occur to either yourself, within your household or the person you are gifting this to. 

Custom orders policy

Personalised orders are made as requested at the time of purchase. Please double-check spellings and customisation details before confirming your order. 

If you have a specific request, please contact me before ordering to discuss feasibility. 

As each gift is handmade especially for you, full payment is required before I begin making your order.

Processing and Shipping

Each item is handmade to order. Processing times will be discussed and agreed before payment. All orders are sent using Royal Mail’s Tracked service. You will receive a tracking number upon dispatch, and shipping usually takes around 3 working days. Once dispatched, delivery times are subject to the carrier’s service. I cannot be held responsible for postal delays, but I will always assist where possible.

Workshops 

Workshop bookings are non-refundable but can be rescheduled. Please contact me directly to request rescheduling. If a workshop is cancelled by me due to unforeseen circumstances, you will be offered a full refund or an alternative date. 

For all workshops, a signed disclaimer form must be completed prior to the session. By signing, you confirm that you understand the following: 

• I do not provide medical, therapeutic, or professional care. My role is solely to deliver creative and wellbeing-focused activities. I will not be left alone with residents or participants at any time. You also agree that: 

• Adequate staff supervision will be provided throughout.

• Responsibility for participants’ welfare rests with the organisation.

Intellectual Property & Content Usage

All photographic images and products on this website are the property of Fabric Sewn Beautiful. They may not be copied, used, or distributed without prior permission. If you wish to feature my products or photography, please contact me first for approval. 

Images and videos taken during workshops and the gift making process are for promotional and informational purposes. These images may be used in the following ways: 

• On my website, on social media platforms, in printed promotional materials and in presentations to other care homes and organisation’s. 

Your consent is entirely voluntary, and you may withdraw it at any time by contacting me at tara@fabricsewnbeautiful.co.uk

Withdrawal will not apply to any materials already published.

Returns

Due to the handmade nature of my products, I am unable to accept returns unless the item is faulty. If you experience an issue with your order, please contact me within 14 days of delivery, and I will do my best to resolve it. Customers are responsible for return shipping costs unless the item is defective.

If you have any questions about this privacy notice or how I handle your personal information, please email: tara@fabricsewnbeautiful.co.uk

What Information I Collect, Use, and Why

I collect or use the following personal information to provide services and goods, including delivery:- Names and contact details- including email address, Addresses- for delivery| meetings, Payment details (including card or bank information for transfers and direct debits), Health information (including dietary requirements, allergies and health conditions- this is for lavender allergies), Website user information (including user journeys and cookie tracking- via third party- website host), Photographs or video recordings- of your gifts| production process or the workshops.

I also collect or use the following information for service updates or marketing purposes: Names and contact details, Records of consent, where appropriate.

I collect or use the following personal information for dealing with queries, complaints or claims: Names and contact details, purchase or service history, Health information.

Lawful Bases and Your Data Protection Rights

Under UK data protection law (UK GDPR), I must have a lawful basis for collecting and using your personal information. The basis I rely on may affect your rights. You can read more about lawful bases and your rights on the ICO’s website.

Your rights include:

Your right of access – You can ask for copies of your personal information and details of where it came from or who it’s shared with, Your right to rectification – You can ask us to correct or delete any information you think is inaccurate or incomplete, Your right to erasure – You can request we delete your personal information, Your right to restrict processing – You can ask us to limit how we use your personal information, Your right to object to processing – You can object to how your data is being used, Your right to data portability – You can ask us to transfer your data to another organisation or directly to you, Your right to withdraw consent – If we rely on consent to use your data, you can withdraw that consent at any time, If you make a request, we must respond within one month. To do so, please contact us using the details above.

My Lawful Bases for Using Your Data

To provide services and goods– I will always ask for your permission after providing all the relevant information.

For service updates and marketing purposes- Consent – I will only contact you if you’ve agreed and can withdraw consent at any time.

For queries, complaints, or claims- Your permission is always requested and can be withdrawn at any point. This is done at the time of enquiry| complaint| claim.

Where I Get Your Information- Directly from you.

How Long I Keep Your Information

Your information is only kept as long as I need it to serve you as a customer.

For example, after a sale or workshop, your name and contact information are kept for 6 months and then deleted. This is so I can effectively deal with any complaints you may have within this time.

How to Complain

If you have any concerns about how I use your data, please contact me by email:

tara@fabricsewnbeautiful.co.uk

If you are not satisfied with how I handle your complaint, you can also contact the Information Commissioner’s Office (ICO):

Address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

Website:https://www.ico.org.uk/make-a-complaint

Cookies

This website is built using Squarespace, which uses cookies and similar technologies to help the website function, provide security, remember certain preferences and, where enabled, understand how visitors use the website.

Some cookies are strictly necessary for the website to operate and cannot be switched off through the website. These may include cookies used for essential website functionality, security and the delivery of pages and features requested by visitors.

Squarespace may also use analytics and performance cookies to collect information about how visitors interact with the website, such as which pages are visited and how visitors navigate the site. These cookies help us understand website usage and improve the website. Analytics cookies are not considered strictly necessary under UK cookie rules and will only be used where you have provided the appropriate consent.

The cookies and similar technologies used by Squarespace can vary depending on the features and services enabled on this website. In addition, third-party services that may be incorporated into the website, such as embedded content, analytics services, scheduling tools or social media features, may place their own cookies or use similar technologies. These third parties are responsible for their own use of cookies and data in accordance with their respective privacy policies.

Where cookies are not strictly necessary, we will ask for your consent before they are placed on your device. You can choose whether to accept or reject non-essential cookies using the cookie consent options provided on this website. You can also change your cookie preferences or delete cookies through your browser settings.

This information about cookies is provided in conjunction with the above Privacy Policy.

For further information about the cookies Squarespace may use, please see Squarespace's information about cookies.

For further information about cookies and your rights under UK law, please see the Information Commissioner's Office (ICO) guidance on cookies and similar technologies.